Dec 11 (Reuters) – Australia’s Federal Court has ordered Bupa to pay A$35 million ($23.34 million) in penalties for misleading clients about benefits covered by their health insurance, the competition regulator said on Thursday.
The court ruled that from May 2018 to August 2023, Bupa HI Pty misled members by stating they were not entitled to benefits even though their policies covered those treatments.
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The court also found that between June 2020 and February 2021, the country’s second-largest private health insurer wrongly rejected entire claims in cases where only part of the treatment was excluded under the policy.
Australia’s Bupa fined $23.3 million for misleading health insurance customers
