The company reported that 11 employees took operational information on 379 occasions at seven agencies and shared it with other Prudential staff, who used the data to help plan sales promotion strategies.
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It said the information that was taken related to operational matters, including sales performance at the agencies.
The development comes after the CEO of Prudential’s Japanese life insurance unit resigned last month, following revelations of misconduct by about 100 of its employees totaling about 3.1 billion yen.
Prudential Financial’s Japanese subsidiary says some employees removed information from contracted agencies
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