Newpro closure leaves Boston widow with $39K bill for uninstalled windows

Stella Hills-Thompson was just trying to stay warm this winter.
The widow in Boston’s Hyde Park neighborhood had plastic and tape covering her windows, desperate to keep the cold out. So when she received a recommendation from Mass Save to use Newpro for energy-efficient, three-pane windows — she jumped at the chance.
But now, she’s facing a nightmare scenario: a loan of nearly $39,000 for windows that were never installed.