If your home, business, or car was damaged in last night’s storms, there are steps you should take right now to get the recovery process started.
The Illinois Department of Insurance says you should start by calling your insurance company to start a claim. Get the name and contact information for every person you speak with.
You’ll also want to write down a claim or reference number and ask for a general idea of what your policy will cover so there are no surprises. Coverage details are written into your policy and should be listed in any hard copy you have, or through your account on your insurance company’s website or app.
If you’re not able to stay in your home due to storm damage, ask if your insurance company covers hotel costs, and for how long. This information should also be written into the terms of your individual policy.
Be sure to find out what information the insurance company will need to process the claim, for example, a list of damages and receipts and for supplies.
NBC 5 Responds helps navigate filing an insurance claim
